Question 1

Where are RRMS's Grand Bahama locations?

Accepted Answer

STATCARE Clinic located at Sunrise Medical Clinic is our main Grand Bahama location. Walk-ins are welcome, with after-hours services from 3:00 p.m. to 11:00 p.m. RRMS also operates a point-of-care and coordination location at Pyfrom Manor Plaza.

Question 2

Do I need to be a member to use RRMS or its services?

Accepted Answer

An RRMS Medical Access Membership can help make healthcare more accessible and predictable for individuals and families. Benefits may include access to defined medical services, preferred member rates, savings on eligible ambulance and medical transportation, priority scheduling, point-of-care services, care coordination, referral assistance, and discounts on participating specialty services. RRMS membership is a medical-services and discount program, not health insurance.

Question 3

What are the benefits of RRMS Membership?

Accepted Answer

Walk-in and after-hours services are preparing for activation at our Grand Bahama locations. Once live, residents and visitors will be able to access urgent care and point-of-care testing without an appointment. Contact us to confirm current availability.

Question 4

How do I request service or join the membership?

Accepted Answer

RRMS coordinates and supports air-ambulance transfers but does not own aircraft. We arrange end-to-end air-medical transportation between Grand Bahama, other islands, and destinations beyond The Bahamas. Contact us at 242-825-8854 to request service or join.

Question 5

What information should I provide when calling RRMS?

Accepted Answer

Please be prepared to provide the patient's name, location, a contact telephone number, the nature of the medical concern, relevant medical or mobility needs, access instructions, and the requested destination if known. Clear information helps RRMS determine the most appropriate response and transportation arrangements.

Question 6

How do I reach RRMS in an emergency in Grand Bahama?

Accepted Answer

Call our dispatch line at 242-605-3671 for immediate emergency response. For non-emergency enquiries, memberships, and service information, call 242-825-8854.